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Private capital funds must invest US$5.5 billion globally over next five years to meet investors’ increasing demands for transparency, Intertrust Group says
16 February 2021

Chitra Baskar
President, Fund Solutions
View bio
Chitra Baskar
President, Fund Solutions
Chitra Baskar is Chief Operating Officer and Global Head of Funds and Product at Intertrust Group, a world-leading, specialised administration services provider listed on Euronext, Amsterdam. Chitra has more than 30 years of experience in the securities market and took on the COO role for Intertrust Group in December 2020 alongside her existing role of Global Head of Funds & Product. Together with her expert colleagues, she is dedicated to finding solutions for clients that allow them to transform and unleash the potential of their operating model by driving the efficiency, technology and insight needed to achieve a competitive edge.
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Chitra Baskar
President, Fund Solutions
View bio
Chitra Baskar
President, Fund Solutions
Chitra Baskar is Chief Operating Officer and Global Head of Funds and Product at Intertrust Group, a world-leading, specialised administration services provider listed on Euronext, Amsterdam. Chitra has more than 30 years of experience in the securities market and took on the COO role for Intertrust Group in December 2020 alongside her existing role of Global Head of Funds & Product. Together with her expert colleagues, she is dedicated to finding solutions for clients that allow them to transform and unleash the potential of their operating model by driving the efficiency, technology and insight needed to achieve a competitive edge.
ClosePRESS RELEASE: London – 16 February 2021 – Private capital funds face growing demands for transparency as mainstream investors increasingly turn to the sector to chase the higher returns it offers, new research* from Intertrust N.V. (“Intertrust Group” or “Company”) [Euronext: INTER] and Global Custodian reveals. Intertrust Group, a world leader in providing specialised administration services to clients in over 30 jurisdictions, estimates that around US$5.5 billion will need to be spent to meet these increasing demands worldwide over the next five years.
The report, entitled The future private capital CFO: Evolving in a digital age and created in partnership with Global Custodian, shows that CFOs at private capital funds expect their limited partners (LPs) to require data updates with increasing frequency over the next decade. Almost two thirds (64%) of respondents expect their investors to be looking for access to live or daily updates on portfolio performance and 57% on cybersecurity. Meanwhile 51% of CFOs expect a need for daily or live updates on environmental, social and corporate governance (ESG) and 50% on operational service level agreements (SLAs).
Although extensive investment will be required to meet these greater demands, they are also conflicting with private capital funds’ traditional leaning towards confidentiality. Intertrust Group warns that private capital funds must either meet these greater demands or face significant competitive disadvantages and possibly regulatory pressures.
Chitra Baskar, Chief Operating Officer and Global Head of Funds and Product at Intertrust Group said:
“Traditionally, private capital fund managers have tended towards keeping a lot of information confidential because of the nature of their deals. But more mainstream investors – who are used to having more data – are coming into the market because of the higher returns available. Their appetites for data disclosure will drive the need for the delivery of faster and more detailed reporting.”
“Hedge funds have already transitioned and now private capital funds must catch up and invest in systems to meet extra reporting requirements. This willingness to give transparency may become a differentiator between funds to attract capital.”
The research, conducted in association with Global Custodian, found that 21% of CFOs expect portfolio performance will be the largest draw on their resources. Other functions expected to draw on resources include operations (19%); regulation (17%); cybersecurity (16%); investor demands (15%); ESG (6%); and diversity and inclusion (6%).
Nearly one in four (24%) CFOs say they will respond to the anticipated increased demands by investing in technology, while 23% say they will increase the size of the in-house finance team, 22% will outsource more functionality, 18% will invest in distributed ledger functionality and 11% will retain the existing balance between in-house and outsourcing.
Chitra added: “In the past, several large mainstream asset managers have built in-house solutions before deciding that outsourcing was the best option because of the complexity involved and the significant drain on resources.
“Private capital funds run lean operations and given the frequent technology upgrades that will be needed as volumes of data and security measures grow in complexity, it may well make more sense for them to outsource to a provider that can ‘mutualise’ the costs by serving a broad range of clients. It is important that the service provider brings the required domain depth to address the fund’s burgeoning needs and challenges – if they also have a global network of offices, then this will be all the more attractive to LPs that invest internationally.”
*Source: Global Custodian in partnership with Intertrust Group; a global sample of 300+ chief financial officers at private capital funds were surveyed between 20 November 2020 and 26 January 2021
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